This Privacy Policy governs the collection, use, storage, and protection of personal information shared by Astrologers, Tarot Readers, Healers, and Spiritual Practitioners (hereinafter referred to as "Astrologers") registered on our platform ("Platform"). We are committed to safeguarding your privacy and upholding the principles of trust, confidentiality, and ethical conduct in alignment with traditional spiritual values and applicable laws.
By registering on or using the Platform, you consent to the practices described in this Privacy Policy.
We may collect the following information from Astrologers:
Personal Identification Information: Name, date of birth, gender, photograph, and government-issued ID (for verification purposes only).
Professional Information: Areas of expertise, years of experience, certifications, biographies, consultation styles, and languages spoken.
Contact Information: Email address, phone number, and address.
Financial Information: Bank account details, UPI ID, or other payment-related information required for payouts.
Platform Usage Data: Login history, session duration, consultation records (excluding private content), ratings, and reviews.
Technical Data: IP address, device information, browser type, and cookies for security and performance optimization.
The information collected is used for the following purposes:
To verify the authenticity and credibility of Astrologers
To create and manage Astrologer profiles on the Platform
To facilitate consultations via call, chat, or video
To process payments and settlements
To ensure platform security, prevent fraud, and maintain service quality
To comply with legal, regulatory, and tax obligations
To communicate important updates, policy changes, or service-related information
We uphold the sanctity of spiritual guidance. The content of consultations between Astrologers and users is treated as strictly confidential.
We do not monitor, record, or disclose private consultation content, except where required by law or to investigate misuse, fraud, or violations of Platform policies.
Astrologers are expected to maintain complete confidentiality of user information and spiritual discussions in accordance with ethical and professional standards.
We do not sell or rent Astrologer personal data to third parties. Information may be shared only in the following circumstances:
With trusted service providers for payment processing, verification, or technical support (under strict confidentiality agreements)
When required by law, court order, or governmental authority
To protect the rights, safety, dignity, or property of the Platform, Astrologers, or users
We employ industry-standard security measures to protect Astrologer data, including:
Secure servers and encrypted data storage
Restricted access to personal and financial information
Regular security audits and monitoring
Despite best efforts, no digital system is completely infallible. Astrologers are encouraged to safeguard their login credentials and report any suspicious activity immediately.
The Platform may use cookies and similar technologies to:
Enhance user experience
Analyze platform performance
Improve security and functionality
Astrologers may control cookie preferences through their browser settings.
Astrologers have the right to:
Access and review their personal information
Request correction or updating of inaccurate data
Request deletion of their account, subject to legal and contractual obligations
Withdraw consent for non-essential communications
Requests can be made by contacting our support team.
Astrologer data is retained only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Upon account termination, data may be retained for legal, regulatory, or dispute-resolution purposes.
We reserve the right to update or modify this Privacy Policy at any time. Changes will be communicated through the Platform or via registered contact details. Continued use of the Platform constitutes acceptance of the revised Policy.
For any questions, concerns, or requests related to this Privacy Policy, please contact:
Support Team
Email: raviastro.enquiry@gmail.com